Privacy Policy

At Velove.io ("Velove", "we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our enterprise transformation services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, industry, and contact details provided through our consultation forms.
• Usage Data: Information about how you interact with our website, including IP addresses, browser types, and navigation paths.
• Business Information: Details regarding your current business stage, operational systems, and future goals shared during consultations.

2. How We Use Your Information

The information we collect is used to:

• Provide, operate, and maintain our enterprise services.
• Improve, personalize, and expand our website and offerings.
• Understand and analyze how you use our website to enhance user experience.
• Communicate with you regarding consultations, updates, and service improvements.

3. Data Security

We implement advanced, enterprise-grade security measures to maintain the safety of your personal and business information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include trusted third parties who assist us in operating our website or conducting our business (e.g., EmailJS for form processing), so long as those parties agree to keep this information confidential.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@velove.io.